Order & Payment
How can I place an order?
You can easily order through our webshop. Select your desired products, add them to your shopping cart, and follow the steps at checkout.
What payment methods do you accept?
We accept iDEAL, credit card, PayPal, and Bancontact. All payments are processed via a secure connection.
Shipping & Delivery
Shipping costs per country:
- Netherlands: €6.95
- Belgium: €11.95
- France: €11.95
- Germany: €11.95
- Italy: €11.95
- Spain: €11.95
- Luxembourg: €11.95
Free shipping on orders over €100.
For more information, please see our shipping policy.
When will my order be delivered?
Orders are processed and shipped within 2 business days. Delivery within the Netherlands is usually the next business day. Delivery to Belgium takes an average of 2–3 business days. Other countries up to 5 business days.
For more information, please see our shipping policy.
Can I track my package?
Yes! As soon as your order has shipped, you'll receive a Track & Trace code by email. For more information, please see our shipping policy.
Products
What are the cases made of?
Our cases are made of premium cast acrylic (Grade A, SGS certified) with UV protection, so your collection remains optimally protected.
Are the cases sustainable?
Our cases are made from high-quality cast acrylic that has been tested by SGS and is fully compliant with the EU RoHS Directive (2015/863).
This means the material is free from restricted hazardous substances such as lead, cadmium, mercury, hexavalent chromium, PBDEs, PBBs and certain plasticizers (including DEHP, DBP, BBP, and DIBP).
The acrylic used is a durable material designed for long-term use.
Do the cases come with feet or accessories?
Yes, each case comes with 4 non-slip feet and individual packaging.
Are the magnets strong enough?
Yes, all cases are equipped with 5mm strong magnets for a secure and luxurious closure.
What colours are available?
We offer both clear and coloured gradient cases (red, green, and blue). More colours and variations will be available in the future.
Returns & Exchanges
Can I return my order?
Yes, you can return products within 30 days of receipt, as long as they are unused and in their original packaging. For more information, see our returns policy .
Am I responsible for the return costs?
Yes, unless it's a damaged or incorrectly delivered product. In that case, we'll cover the costs. For more information, see our returns policy .
How does exchanging a product work?
Return the item and place a new order. This way, you'll receive your desired product faster. For more information, see our returns policy .
About Display Vault
What makes DisplayVault different?
We combine quality, protection, and design. Our products are not only practical but also a stylish addition to your collection.
Do you also deliver to shops?
Yes, we are open to partnering with retailers. Contact us at info@displayvault.nl.
Do you have plans for new products?
Absolutely! In the future, we'll be expanding with more colours and accessories.
Is your question not listed?
Please feel free to contact us.